Three years into the Covid-19 pandemic, Malaysia is still grappling with unresolved policies, notably the foreign labor quota, which is hindering the nation’s reopening efforts. Consequently, acute labor shortages have emerged, prompting companies to reevaluate their operations by embracing automation and digitalization.
Greg O’Shea, TMX Global Ltd’s Malaysia and Singapore country manager, commended Malaysia’s response to the semiconductor shortage, noting positive growth towards the end of last year. However, he stressed the need for accelerated automation processes to optimize supply chain workflows.
O’Shea highlighted that while larger enterprises with stable capital find it easier to adopt technology, smaller businesses, including SMEs, may lack the expertise and resources. He emphasized the importance of seeking guidance to navigate the digitalization journey effectively.
Logistic Challenges in Malaysia
Despite Malaysia’s aspirations to become a regional logistics hub, several challenges persist, exacerbated by the pandemic:
- Infrastructure Limitations: The lack of robust connectivity between ports and warehouses impedes supply chain productivity, despite the growing e-commerce sector.
- Connectivity Vulnerabilities: Malaysia’s heavy reliance on China as a trading partner exposes it to disruptions in the Chinese supply chain, notably during the Chinese New Year period.
- Inflationary Pressures: Rising delivery and freight costs, coupled with increasing warehouse charges, strain logistics businesses, particularly smaller players.
- Labor Shortages: Despite recent policy adjustments, labor shortages persist, particularly in labor-intensive sectors like logistics.
Addressing Supply Chain Challenges
O’Shea suggested focusing on three key areas to address these challenges: process, technology, and people. Optimizing operational processes and embracing digitalization are critical steps. Additionally, upskilling logistics workforces and fostering collaboration among stakeholders are vital for a resilient supply chain.
Preventive measures, such as predictive technology and workflow streamlining, can help businesses anticipate disruptions and maintain balanced inventories. Automation and digital infrastructure investments enable businesses to navigate labor shortages effectively.
Effective communication and collaboration between policymakers, suppliers, and other stakeholders are essential to address macroeconomic challenges and policy changes.
By adopting a proactive and collaborative approach, Malaysia can enhance its supply chain resilience and navigate the evolving logistics landscape effectively.
