FAQs

Dedicated Customer Teams & Agile Services

Our global presence guarantees the punctuality, cost efficiency, and compliance required to meet your logistical needs
It depends on your shipping requirements, distance, size and weight of goods, insurance and any detail shipment.
Brightstar Logistic transports dangerous goods in accordance with national and international regulations. Please note that transport schedules for dangerous goods need to be arranged separately so contact us directly and we can quickly set up a suitable solution for your needs.
Simply contact your person in charge as your representative from our company, who will guide you through the claims process and help you gather all of the necessary information.
To track your shipment, simply enter the tracking number in our website through track and trace tab.
You will receive your tracking number through email from us once your shipment had proceed with us.
We may receive payment from bank transfer, or any payment method can be discuss with us, contact us for further information.
If your shipment still did not on the way or proceed, we can accept cancellation. Contact us or contact person in charge immediately.